Below are previous updates concerning A.G. Rhodes’ response to the Coronavirus. Please ensure you’re following recommendations outlined in the most recent updates as this is an evolving situation.

Wednesday, April 1, 2020, 3:45 p.m. (second update after learning of positive COVID-19 cases):
Earlier today we learned that two residents and one staff member in our Wesley Woods community have tested positive for COVID-19. These are the first confirmed COVID-19 cases at A.G. Rhodes. One resident is in the hospital and one resident is being cared for at A.G. Rhodes in a designated area of the building that was specifically set up for monitoring residents for symptoms of, or who end up being diagnosed with, COVID-19 and who can be cared for at A.G. Rhodes. The families of both residents have been notified. The staff member who was diagnosed is isolating at home.

We are doing everything we can and following proper protocols to stop the spread of this virus. We are in close communication with local and state health officials, staff and other partners to ensure we are taking necessary steps to limit potential COVID-19 exposure.

Our Atlanta and Cobb communities have no confirmed cases of COVID-19 at this time. With the number of cases rapidly increasing each day in our immediate and surrounding areas, we are prepared for the high probability that more cases will emerge in the A.G. Rhodes homes in the upcoming days.

We will continue posting updates, and we will show the number of diagnosed COVID-19 cases in the “Current Operating Status” section of this page.

We recognize that our A.G. Rhodes Wesley Woods family members may have questions or concerns and we encourage you to contact us at FamilyWW@agrhodes.org. We appreciate your patience through this evolving situation.

Statement from Deke Cateau, Chief Executive Officer:
“While COVID-19 is new and presents unique challenges, our expertise in caring for people with respiratory and other illnesses is not new. We have an incredible team of well-trained care partners, and we will continue providing compassionate care to all our residents through this trying time.”

In the interest of transparency and public safety we will provide updates as appropriate while following HIPAA regulations and protecting our residents’ and staff’s right to privacy.

Wednesday, April 1, 2020, 9:30 a.m.
To date, we do not have any confirmed cases of Coronavirus (COVID-19) at any of the A.G. Rhodes homes. With the number of cases rapidly increasing each day in our immediate and surrounding areas, including in other senior care communities and nursing homes, we are prepared for the high probability that cases will emerge at A.G. Rhodes in the upcoming days.

This situation is constantly evolving, and we will use this page to provide transparent and timely updates.

Monday, March 30, 2020
To date, we do not have any confirmed cases of Coronavirus (COVID-19) at any of the A.G. Rhodes homes. With the number of cases rapidly increasing each day in our immediate and surrounding areas, including in other senior care communities and nursing homes, we are prepared for the high probability that cases will emerge at A.G. Rhodes in the upcoming days.

This situation is constantly evolving, and we will use this page to provide transparent and timely updates.

Friday, March 27, 2020
To date, we do not have any confirmed cases of Coronavirus (COVID-19) at any of the A.G. Rhodes homes. With the number of cases rapidly increasing each day in our immediate and surrounding areas, including in other senior care communities and nursing homes, we are prepared for the high probability that cases will emerge at A.G. Rhodes in the upcoming days.

This situation is constantly evolving, and we will use this page to provide transparent and timely updates.

Wednesday, March 25, 2020
To date, we do not have any cases of Coronavirus (COVID-19) at A.G. Rhodes. With the number of cases increasing every day, including in other senior care communities and nursing homes, we must be prepared for cases to emerge at A.G. Rhodes.

Transparent and frequent communication is critical in a time like this and as such, below are some important reminders and information.

Preventative measures. We continue to implement stringent infection prevention and control measures. Measures include screening all staff and essential personnel who enter our building, frequent hand washing and cleaning of the building and surfaces, and extra precaution when caring for residents, especially residents exhibiting any symptoms of illness regardless of the nature of those symptoms.

Social distancing. While there are more challenges to social distancing in a communal environment like ours, we are taking measures that align with guidance and directives from numerous organizations and agencies including the Centers for Disease Control and Prevention (CDC), Centers for Medicaid and Medicare Services (CMS), and Georgia Department of Public Health (DPH). We are implementing these measures to the most feasible extent possible while also keeping top of mind the critical importance of resident rights.

Addressing the risks of isolation. Given the necessary visitor restriction and other measures we’ve implemented, we recognize that residents are at an increased risk of feeling lonely or depressed. As we continue to explore creative ways to offer residents meaningful—and safe—activities and opportunities to engage with others, our staff are more aware now than ever before the critical role they play in providing companionship and friendship. While our focus on safety and quality care continues to be a priority, so too does our focus on quality of life.

Communicating with loved ones. Skype and FaceTime processes are in place at each home so that families can communicate with loved ones. Instructions are posted in the “For Families” section of this webpage.

Ways to Help. We’ve had many requests from the community asking how they can help support residents. We set up a webpage, www.agrhodes.org/ways-to-help, and we encourage you to share it with your family and friends. Among many of the ideas listed, people can mail in cards and letters.

Contact us. Families with questions and concerns can use the contact methods posted in the “For Families” section of this webpage, and others may use the contact us form of our website. This is a rapidly evolving situation and our call and email volume may be higher than normal. We appreciate your patience and we’ll respond to you as quickly as we can.

Given what we know about the Coronavirus, all of us have an important role to play during these unprecedented times. Please continue to follow the advice of federal, state and local officials and public health experts, practice good infection prevention and control, and take other necessary measures such as social distancing to keep yourself, your family and the community safe.

Monday, March 23, 2020
To date, we do not have any cases of Coronavirus (COVID-19) at A.G. Rhodes. With the number of cases increasing every day, including in other senior care communities and nursing homes, we must be prepared for cases to emerge at A.G. Rhodes.

As we continue navigating these challenging times, we are exploring additional ways to offer residents—to the safest and most feasible extent possible—opportunities to stay connected to their families and the community.

We currently have Skype/FaceTime information and instructions for family members posted in the “For Families” section of the main update page, www.agrhodes.org/coronavirus, and we also have ideas that the community can support residents during this difficult time posted at www.agrhodes.org/ways-to-help. We will continue to post updates as they become available.

Friday, March 20, 2020:
To date, we do not have any cases of Coronavirus (COVID-19) at A.G. Rhodes. With the number of cases increasing every day, including in other senior care communities and nursing homes, we must be prepared for cases to emerge at A.G. Rhodes.

Click here to read an update sent to families Thursday, March 19.

Thursday, March 19, 2020
To date, we do not have any cases of Coronavirus (COVID-19) at A.G. Rhodes. With the number of cases increasing every day, including in other senior care communities and nursing homes, we must be prepared for cases to emerge at A.G. Rhodes.

Wednesday, March 18, 2020
While we do not currently have any cases of Coronavirus in the A.G. Rhodes homes, other senior care communities in Georgia, including a nursing home in Athens, have reported cases. We continue taking measures to reduce the risk of Coronavirus exposure at A.G. Rhodes, while recognizing the importance of preparation as the number of cases throughout our surrounding community is increasing.

Tuesday, March 17, 2020
We do not currently have any cases of Coronavirus in our communities. In addition to visitor restriction, we continue taking preventative measures.

Based on updated guidelines issued by the Centers for Medicare and Medicaid Services (CMS), one of the agencies that regulates nursing homes, our communities are implementing further measures to limit the risk of Coronavirus exposure in our homes. We are:

  • Adjusting dining services and activities to address guidelines about group settings.
  • Implementing further screening measures for staff and essential visitors, including temperature checks.
  • Suspending appointments from specialists and non-urgent services.
  • Cancelling outpatient therapy appointments.
  • In situations where vendors must pick up or drop off supplies or items, to the extent possible the exchange will take place outside the building.
  • Cancelling other non-urgent appointments inside the building such as routine maintenance.

We’ve set up a webpage, www.agrhodes.org/ways-to-help, that we will update with ways the community can help support our seniors.

Monday, March 16, 2020
We do not currently have any cases of Coronavirus in our communities. In addition to visitor restriction, we continue taking preventative measures.

Based on updated guidelines issued by the Centers for Medicare and Medicaid Services (CMS), one of the agencies that regulates nursing homes, our communities are implementing further measures to limit the risk of Coronavirus exposure in our homes. We are:

  • Adjusting dining services and activities to address guidelines about group settings.
  • Implementing further screening measures for staff and essential visitors, including temperature checks.
  • Suspending appointments from specialists and non-urgent services.
  • Cancelling outpatient therapy appointments.
  • In situations where vendors must pick up or drop off supplies or items, to the extent possible the exchange will take place outside the building.
  • Cancelling other non-urgent appointments inside the building such as routine maintenance.

Friday, March 13, 2020
We do not currently have any cases of Coronavirus in our communities. In addition to visitor restriction, we continue taking preventative measures, including:

  • We have implemented a screening process upon arrival to our communities. Upon arrival, employees and essential visitors will be screened with questions as well as an assessment of the presence of symptoms and a temperature check. Access has been limited to one entry/exit at each community to ensure this increased surveillance.
  • We have adequate staffing at this time, but we are developing strategies to address potential staffing challenges.

Click here to read a message from our CEO, Deke Cateau, emailed on Friday, March 13. 

Thursday, March 12, 2020
There are no cases of Coronavirus at A.G. Rhodes, but we are restricting all visitors.

In light of the severity of the Coronavirus outbreak, we must restrict all non-essential visitors, including family members, to A.G. Rhodes at this time. We know this is difficult news to hear during these challenging times, and it was a difficult decision for us to make. Our goal is not to react to fear in the midst of this complex time, but to be proactive in the preventative measures we can take right now as an organization. We’ve always prided ourselves on operating as a family. We assure you that we are taking every measure feasible to keep the residents in our care—which we consider our family—safe.

According to the World Health Organization, the Coronavirus (COVID-19) has now been characterized as a global pandemic. While we do not currently have cases of Coronavirus at A.G. Rhodes, much remains unknown about COVID-19’s impact and we know the best time to put policies in place to effectively prevent or slow the spread of the virus is now rather than later.

We are posting signs on our entrances with these updates, and we are actively screening individuals, including staff, who need to come into the building. If you believe a visit to one of our communities is essential, please contact us prior to your arrival.

We understand that connecting with loved ones is incredibly important, but we must put in stringent measures that are in the best interest of the at-risk elders we serve, as well as our staff who provide the around-the-clock care necessary to keep our residents safe. In the coming days, we will be working to implement additional ways that family members and others can connect with residents, and we will share that information as we have it.

We need your support and cooperation as we focus all efforts on the safety and well-being of our residents, staff and the community at large. Please assist us with notifying other family members and friends about these important measures, and stay tuned to this site for the latest updates.

Here are the contact methods for family members:

Atlanta Families:
FamilyATL@agrhodes.org
404-688-6731

Cobb Families:
FamilyCobb@agrhodes.org
770-427-8727

Wesley Woods Families:
FamilyWW@agrhodes.org
404-315-0900

We are expecting a high volume of calls and emails, so please be patient with us as we work to address your questions and concerns.

Statement from A.G. Rhodes CEO Deke Cateau:

“We’re implementing these stringent measures at A.G. Rhodes because we are caring for one of the most vulnerable populations at risk for the Coronavirus. We’re making responsible—albeit difficult—decisions. Our visitors, volunteers, programs and activities are incredibly important components of our residents’ daily lives so we’re exploring creative ways to keep offering meaningful activities while reducing the risk of exposure to illness. Each and every one of us has an important role to play in reducing the spread of the Coronavirus, and we need the community’s support and patience as we respond to this evolving situation. We know that many of the measures we’re putting into place are not ideal but your cooperation will help keep our residents and staff healthy, allowing us to better care for those we serve.”

Wednesday, March 11, 2020

At A.G. Rhodes we’re closely monitoring the Coronavirus outbreak. We do not currently have any Coronavirus cases in our communities. This is an evolving situation and we’re constantly reviewing and updating our processes to align with CDC and Department of Health guidelines. Keep checking this site to stay informed of updates, including visitation information and changes. At a time like this and because we care for one of the most at-risk populations, we must implement stringent measure to keep residents, staff—and ultimately the community—as healthy as possible. We need your patience, and your cooperation in doing your part to reduce the spread of this disease.

Tuesday, March 10, 2020

As A.G. Rhodes continues to monitor the Coronavirus outbreak, please see the important updates and recommendations below. We need everyone’s support and cooperation to mitigate the risks associated with this disease.

  • We do not currently have any cases of the Coronavirus in our communities.
  • In alignment with the Centers for Disease Control and Prevention (CDC)’s guidelines concerning higher-risk populations such as the elderly, we encourage that only adults who are immediate family members visit our communities at this time so that we can limit potential exposure of illness within our homes.
  • All visitors must sign in at the kiosk near the front entrance. Anyone with symptoms of illness should not visit and will be asked to leave.
  • In alignment with guidance issued by the Centers for Medicare and Medicaid Services (CMS) and the CDC, we are increasing our admissions screening procedures to assess symptoms of respiratory infection.
  • Out of an abundance of caution, and to allow our staff to continue focusing on increased infection prevention and control measures, we are limiting our residents’ exposure to groups of people. As such, we will be working on a case-by-case and day-by-day basis to reschedule some planned activities within our communities.
  • Our programs and activities are incredibly important components of quality of life for our residents. As we adjust activities schedules, we will work to incorporate creative solutions for residents to have access to activities without increased risk of exposure to illness.

Statement from A.G. Rhodes CEO Deke Cateau: “We’re implementing more stringent measures at A.G. Rhodes because we are caring for one of the most vulnerable populations at risk for the Coronavirus. We’re making responsible—albeit difficult—decisions concerning visitation and modifying activities within our homes that involve close resident contact. Our visitors, programs and activities are incredibly important components of our residents’ daily lives so we’re also exploring creative ways to keep offering meaningful activities while reducing the risk of exposure to illness. Each and every one of us has an important role to play in reducing the spread of the Coronavirus, and we need the community’s support and patience as we respond to this evolving situation. We know that many of the measures we’re putting into place are not ideal but your cooperation will help keep our residents and staff healthy, allowing us to better care for those we serve.”

March 9, 2020

As A.G. Rhodes continues to monitor the Coronavirus outbreak, please see the important updates and recommendations below. We need everyone’s support and cooperation to mitigate the risks associated with this disease.

  • In alignment with the Centers for Disease Control and Prevention (CDC)’s guidelines concerning higher-risk populations such as the elderly, we encourage that only immediate family members visit our communities at this time so that we can limit potential exposure of illness within our homes.
  • All visitors must sign in at the kiosk near the front entrance. Anyone with symptoms of illness should not visit and will be asked to leave.
  • In alignment with guidance issued by the Centers for Medicare and Medicaid Services (CMS) and the CDC, we are increasing our admissions screening procedures to assess symptoms of respiratory infection.
  • Out of an abundance of caution, and to allow our staff to continue focusing on increased infection prevention and control measures, we are limiting our residents’ exposure to groups of people. As such, we will be working on a case-by-case and day-by-day basis to reschedule some planned activities within our communities.
  • Our programs and activities are incredibly important components of quality of life for our residents. As we adjust activities schedules, we will work to incorporate creative solutions for residents to have access to activities without increased risk of exposure to illness.

Given what we know about the Coronavirus and the risk it poses to the elderly, we must adopt more stringent practices to protect those we serve. We must also take necessary measures to ensure our staff are fully supported to prepare for and potentially respond to this virus. We appreciate the community’s support, cooperation and patience as we all work together to reduce the spread of this disease.

For more information on the Coronavirus, including what you can do to help lower the risks, visit www.cdc.gov.

Click here to see previous updates.

March 5, 2020:

As a reminder, we care for many at-risk elders, and we need the community’s help in following the guidelines below to ensure the safety of those we serve:

  • Do not visit A.G. Rhodes if you have a fever, symptoms of a respiratory infection, or have been exposed to a person with Coronavirus.
  • If you are at all concerned that you may have—or could have—an infectious disease, do not visit. Your best course of action is to seek care at your primary care physician’s office or local hospital’s emergency department.
  • If a visitor is exhibiting symptoms, he or she may be advised to leave and come back when they are well.
  • As with any respiratory virus, the best way to prevent infection is to use the strategies normally used to prevent the spread of illnesses, including washing your hands regularly with warm water and soap, covering coughs and sneezes, and staying home when experiencing symptoms of illness. Additionally, all surfaces should be routinely cleaned with disinfectants to prevent the spread of germs.
  • Frequently wash your hands if you visit and use hand sanitizers located throughout the building.
  • There is still flu activity in the U.S. which is more likely to cause serious illness than the Coronavirus. If you have not yet received a flu shot, it is not too late and is still being recommended by the CDC.
  • Follow guidelines and recommendations issued by the CDC, Georgia DPH and other federal, state and local officials.

As a nursing home organization, preparation is not new for us. The people we serve are more susceptible to illness, and in this situation we are implementing similar measures that we would implement if we were preparing for a flu outbreak.

In addition to our rigorous infection prevention and control practices, we are:

  • Continuing to follow the guidance and recommendations from several key officials and organizations not limited to the Governor’s Office, the American and Georgia Health Care Associations, the CDC and the Georgia DPH.
  • Increasing communication and signage throughout our buildings that promote good infection prevention and control procedures.
  • On a day-by-day and case-by-case basis we are evaluating planned activities, meetings and visits within our communities, and we are limiting the scheduling of future group visits within our homes. While we are not currently cancelling scheduled activities, we are prepared to do so if warranted.
  • Holding frequent meetings with staff and communicating regularly with our stakeholders and partners to ensure that we are prepared to adapt to this evolving situation.

For more information about the Coronavirus, visit www.cdc.gov.

March 3, 2020:

The Coronavirus spreads like other respiratory illnesses such as the flu or a common cold. As with any respiratory virus, the best way to prevent infection is to use the strategies normally used to prevent the spread of illnesses. As a nursing community, we care for many at-risk elders and it’s especially critical that our families, volunteers and other visitors follow the recommendations below to help make A.G. Rhodes a safer environment.

Don’t visit if you’re feeling sick.

  • We love visitors, but if you’re not feeling well or you feel like you’re coming down with something, don’t come to A.G. Rhodes.
  • If you are at all concerned you may have a serious infectious disease, your best course of action is to seek care at your primary care physician’s office or local hospital’s emergency department.

Practice good infection prevention. 

  • Avoid touching your eyes, nose or mouth to prevent spreading germs.
  • Cover your nose and mouth with a tissue when you cough or sneeze, and throw the tissue in the trash after you use it.
  • Wash your hands often with soap and warm water for at least 20 seconds, especially after you cough or sneeze.
  • Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available. You can find hand sanitizer stations located throughout the building when you visit.
  • When at home, clean and disinfect frequently touched objects and surfaces.

Get the flu shot.

  • It’s true that the flu and Coronavirus have similar symptoms, but the risk of catching the flu in the United States remains far greater. The flu shot doesn’t protect against Coronavirus but since the flu season is still in effect and poses a threat at A.G. Rhodes, please get a flu shot. The Centers for Disease Control and Prevention (CDC) recommends a yearly flu vaccine as the first and most important step in protecting against flu viruses. There are many different flu viruses, but a flu vaccine protects against the viruses that research suggests will be most common.

Preparation at A.G. Rhodes:

  • We remain diligent in our infection prevention and control practices at A.G. Rhodes, and we continue to follow guidelines and recommendations issued by the Georgia Department of Public Health (DPH) and CDC that offer prevention and treatment methods to reduce the spread of viruses, infections and illnesses.
  • We are holding all-hands meetings with our staff to remind them of proper infection prevention and control, and we are implementing robust cleaning measures to disinfect surfaces and frequently touched items. Additionally, we have an Infection Preventionist in each of our A.G. Rhodes communities who are nurses specialized in preventing infections and mitigating risks.
  • Visitors are asked to sign in at the visitor kiosk and answer several questions, including a Coronavirus screening question. We will follow CDC and Georgia DPH recommendations for screening and management of visitors that answer positively about their potential exposure to the virus.
  • We will continue communicating with our various audiences about the importance of proper infection prevention and control, and we will share any relevant updates as they become available.

Protecting the people we serve is a priority, whether they are residents and their families, staff or visitors. In the event that the Coronavirus occurs in an A.G. Rhodes community, will follow prescribed CDC guidelines and work closely with the CDC, the Georgia DPH and other necessary organizations and individuals for oversight and guidance.

For more information about the Coronavirus visit www.cdc.gov.