A.G. Rhodes Health & Rehab of Cobb is the recipient of a national award which recognizes providers that implement significant measures to improve the lives of residents and their families.
The award, called the Bronze – Commitment to Quality Award, is the first of three distinctions possible through the National Quality Award Program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), the leading association for long-term and post-acute care.
This prestigious award reflects A.G. Rhodes’ longstanding and positive reputation in the community, exceptional ratings measuring quality of care, high customer and employee satisfaction, high staff retention, innovative services, and a homelike environment where staff treat residents and their families, and each other, as part of their own family.
“Every aspect of the care that we provide is focused on the wellbeing of our residents and their families,” said Angela Daugherty, Administrator of A.G. Rhodes of Cobb. “We are honored to be recognized for the hard work and quality of care our team provides every day.”
About the Award Program:
The National Quality Award Program has three levels: Bronze, Silver, and Gold, and providers begin the quality improvement process at the Bronze level where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the provider has met the demands of the criteria. As a recipient of the Bronze – Commitment to Quality Award, A.G. Rhodes may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver – Achievement in Quality Award.
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program, which is the foundation of the metric-based AHCA/NCAL Quality Initiative. The program assists providers of long-term and post-acute care services in achieving their performance excellence goals.
“I applaud the women and men of A.G. Rhodes for their commitment to improve quality care,” said the AHCA/NCAL National Quality Award Board of Overseers Chair Christine Boldt. “This award is the first step in a program that serves as an essential guide to performance excellence. I encourage A.G. Rhodes to continue its quality journey.”
The awards will be presented during AHCA/NCAL’s 67th Annual Convention and Exposition in Nashville, Tennessee, October 16-19, 2016.
About A.G. Rhodes:
A.G. Rhodes Health & Rehab is a nonprofit organization providing therapy and rehabilitation services, short-term recovery and long-term care at three metro Atlanta locations.
The home that received this award is located in Marietta—A.G. Rhodes Health & Rehab Cobb—and has the capacity to care for 130 residents. Visit www.agrhodes.org for more information.
The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 13,000 nonprofit and proprietary skilled nursing centers, assisted living communities, sub-acute centers and homes for individuals with intellectual and developmental disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day. For more information, visit www.ahca.org or www.ncal.org.